Privacy Policy

Our Privacy Policy

Nexus Inclusion ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and protect information about you when you use our services, websites, or software applications (collectively, the ""Services"").

Additional information on our personal data practices may be provided in product description, contractual terms, supplemental privacy statements, or notices prior to or at the time we collect your personal data.

If you are in the European Economic Area, and unless stipulated otherwise contractually, the controller of your personal data is:

Nexus Inclusion Limited
71 Baggot Street Lower
Dublin 2
D02 P593
Ireland

1. Information We Collect

a. Information You Provide to Us

Account Information: When you register for an account with us, we collect your name, email address, phone number, organisation details, user credentials (login name and password) and other relevant data.

Payment Information: If you make a purchase with us, we collect payment information necessary to process your payment, including billing address and details of your payment method. We also collect commerical information such as information about the corresponding service that you purchased. We use a third-party payment processors, Stripe, to process your payments. Stripe collects the information necessary to process your transaction with us. Stripe may handle your payment information in accordance with their own privacy policies. Nexus Inclusion does not have access to your full payment information.

Customer Support: Information you provide when contacting us for support, such as your contact details, the content of your communication and any attachments.

b. Information We Automatically Collect

Data: We collect information about your interactions with our Services, such as IP address, device identifiers, browser type and access times.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and store information about your use of our Services and to personalise your experience.

c. Information from Third Parties

We may receive information from third-party partners and service providers that help us deliver or improve our Services.

2. How We Use Your Information

Service Delivery: To operate, maintain, and provide features and functionalities of our Services.

Billing and Payments: To process transactions and manage subscriptions.

Marketing and Communications: To send you promotional materials, newsletters, and other communications (with your consent where required).

Improving Services: To analyse usage and improve the performance, reliability, and functionality of our Services.

Legal Compliance: To comply with applicable legal obligations, respond to legal requests, or exercise our legal rights.

3. Legal Basis for Processing (For Users in the EEA and UK)

Performance of a Contract: Processing is necessary to fulfil our contractual obligations to you (e.g., providing access to Services).

Consent: Where applicable, we rely on your consent for processing (e.g., sending marketing communications).

Legitimate Interests: For purposes such as security, analytics, and improving our Services, as long as they are not overridden by your data protection interests.

Legal Obligations: Compliance with applicable laws and regulations.

4. Sharing Your Information

We may share your information in the following circumstances:

Service Providers: Third parties that perform services on our behalf, such as hosting providers, payment processors, analytics services, etc.

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and the safety of our users and Services.

Public Promotion: We may provide opportunities for you to publicly post reviews, questions, comments, suggestions, or other content that may include personal information, such as your name or company name. This will only be done with your consent and cooperation.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Security

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal data. We use encryption technology, including current industry-standard encryption protocols, to protect personal information during transmission across the Internet. We use PCI-compliant payment service providers. However, no security measures are perfect, and we cannot guarantee absolute security. We encourage you to take reasonable measures to protect your password and your computer to prevent unauthorised access to your account. Remember to sign out of your account and close your browser window if you are using a shared computer in a public place.

7. Your Rights and Choices

a. Access and Correction

You may access and update certain personal data by logging into your account or contacting us directly.

b. Data Portability and Erasure

You have the right to request a copy of your personal data or request its deletion under applicable data protection laws.

c. Opt-Out of Marketing Communications

You have the right to request a copy of your personal data or request its deletion under applicable data protection laws.

d. Restriction of Processing and Objecting

You have the right to restrict or object to our processing of your data under certain circumstances.

e. Withdrawal of Consent

Where processing is based on consent, you may withdraw your consent at any time by contacting us.

8. International Data Transfers

If we transfer your personal data to other countries, we will ensure appropriate safeguards are in place to protect your data as required by applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar technologies for various purposes, such as improving user experience and analytics. For more information about our use of cookies and how you can control them, please see our Cookie Policy.

10. Children’s Privacy

Our Services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If we become aware of such data being collected, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We reserve the right to revise and update this Privacy Policy. We will notify you of changes by posting the updated policy on our website and updating the "Effective Date" above. Your continued use of the Services after such changes signifies your acceptance of the updated Privacy Policy.

If we make any material changes in the way we collect, process, use and/or disclose your personal data previously collected from you through our Services, we will attempt to notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. In the case of a material change to our personal data processing practices, any such change will only apply on a going-forward basis. We will not process the personal data currently in our possession in a materially different way without your prior consent. We encourage you to periodically review this page for the latest information on our privacy practices.

Your continued use of the Services after such changes signifies your acceptance of the updated Privacy Policy.

12. Links to Other Websites

Our websites may contain links to other websites owned or operated by other companies. If you visit any linked websites, please review their privacy statements carefully. We are not responsible for the content or privacy practices of websites that are owned by those third parties.

13. Careers

If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the Professional or Employment-Related Information you choose to provide on your resume, such as your education and employment experience. You can find more information on our Candidate Privacy Policy page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: hello@nexusinclusion.com